Amazon Kindle Fire has become one of the best selling devices in its class on the e-commerce website, thanks to the sleek design and advanced feature with a reduced price tag. However, there are some problems users have been reportedly complaining about.
Luckily, these are all minor and easily resolvable issues with the Kindle Fire. Not to mention, all digital devices go through these issues every now and then. Here are 10 major issues with the Kindle Fire and their solutions.
Short battery life
One of the most common user complain about the device is, quickly draining battery. Users say, the device at times goes through the battery like a hot knife through butter. This unexplained battery problem has troubled more than just a few users so far.
If you are also having the same problem, restart your device. Press and hold the power button for at least 30-40 seconds until the device restarts. You can also try reinstalling some battery draining applications or resetting your device back to the factory settings. If your device runs out of juice quickly on a regular basis, there might be something wrong with your device battery.
Are your device applications crashing or won’t load in the first place? Maybe it shows some problems while loading the applications. These startup issues are common with heavy applications. You can try force stopping and clearing application cache from Settings > Apps & Games > Manage All Applications. If that doesn’t help, try reinstalling the application. Simply uninstall the application and install it again.
Not connecting to the computer
Many users connect their Kindle Fire to the computer for most of their work. If you are having a problem connecting your device to the computer, first try restarting your Kindle and PC. If that doesn’t help, make sure your device is fully charged when you connect and use a different USB cable.
Not to mention, if you are connecting the device to this computer for the first time, you need to install the media transfer protocol kit first. The device cannot establish a connection or transfer data without the kit.
Many users have sometimes found purple or blue haze on the edge of their Amazon Kindle Fire screen. If you also see any similar haze on your device screen, you need to contact the kindle support immediately. It is likely a manufacturer’s default and if the device is under warranty, Amazon will replace the device or provide suitable support.
Several users have also mentioned overheating of the device. The device heats up when you use heavy applications like high-graphic games, play movies or use the internet for an extended period of time. However, if your device heats up regardless, it could be a hardware issue.
Simply turn off your device and put it away to cool off. To prevent the device from overheating, you can try reinstalling heavy applications, perform a factory reset or contact Amazon support.
Crashing Silk browser
Users also complain about the Amazon’s own browser application Silk. According to the users, the application keeps crashing and freezing. The parental control could be preventing the application from working properly. Simply go to Settings > Parental Controls and change the settings accordingly.
According to many users, the Amazon Kindle Fire screen often flickers. While some have encountered this problem while playing games, others have encountered the same while watching movies etc. It could be a interfering problem, try removing your device cover or changing the manual settings. If that doesn’t help, contact Amazon support for assistance.
Is the device freezing, or refusing to start when you want it to? It could be an intermitted issue. You can try rebooting the device to resolve the issues. However, when that doesn’t help, restart your device by holding down the power button for at least 30 seconds. Fully charge your device before starting or try using a different USB cable to charge the device.
Often, users face issues while typing on the Amazon Kindle Fire. Reportedly, the keyboard misbehaves types slowly or is unresponsive at times. First, clean the touch screen, make sure the device case fits perfectly. Then, reset the device by holding down the power button for at least 20 seconds and restart again by pressing down the same.
Make sure the device is fully charges. If that doesn’t help, perform a factory reset on your device by going to Settings > Device > Reset to Factory Defaults > Reset. Make sure you back up your data before you reset. It will remove all your data from the device. When all fails, contact Amazon Support.
Keeps turning off
If you find your Amazon Kindle Fire shutting down for no reason, first make sure the device is fully charged. If it already is, don’t worry, there are many other reasons this could happen. Try resetting the device by holding down the power button for at least 20 seconds and restarting it again by pressing the same button.
If that doesn’t help, go to “Settings > Display > Screen Time out” and set it to a longer period. If that doesn’t resolve the issue, perform a factory reset by going to Settings > Device > Reset to Factory Defaults > Reset. Make sure you back up your files before you do though.
When all fails, you can always turn to Kindle customer service for help.