Kindle Fire Won’t Turn On issue? 6 Methods You Must Try

Is your Amazon Kindle not turning on? Is the black screen of your device giving you a hard time? Don’t worry, you are not alone. Black screens on Kindle devices are common, lucky for you, it is also one of the minor and easily resolvable issue.

There are many reasons why your device could stop working properly. It would be unfair to point fingers to any one of them before inspection of each device. Often, it is the overflowing data on the device making it slower. Other times, it is a start-up or display issue.

Kindle Fire Won’t Turn On? How to Reboot

One of the first thing you should try doing in case you are having a problem with your smart devices, is reboot them. Rebooting the device is one of the most effective and common troubleshooting method you can try.

Simply press and hold the ‘Power’ button of Kindle Fire for 40 seconds. OK, release the button after 40 seconds. Now, press and hold the ‘Power’ button of your Kindle Fire for 40 seconds again to turn it on. If the start-up screen appears, your device will turn on, if not, repeat the process 2-3 times.

Kindle Fire Won’t Turn On? How to Charge

Often, we forget to charge up our Kindle devices and think it is having a problem when kindle doesn’t turn on. It is one of the most common user complain about the device. Users even say, the device at times goes through the battery like a hot knife through butter. This unexplained battery problem has troubled more than just a few users so far. Therefore, in case your device is simply drained of its juice, charge the device before you start troubleshooting the device or call up the customer support.

Volume Down Button (For 5th Generation only)
This troubleshooting method is specifically for the 5th generation Kindle Fire devices. If your Kindle Fire doesn’t turn on, you can try pressing down and holding the “Power” and “Volume down” buttons together for 5 seconds. This will turn on the 5th generation Kindle Fire devices.

Kindle Fire Won’t Turn On How to Reset

When rebooting and charging your device doesn’t help resolve your issues, you can reset your Kindle Fire device and put it in the condition it was when you first unwrapped it. This will take care of most of your problems, simply follow the instructions.

Make sure you have a backup for all your important files and other data. If you don’t have a backup, save all your important data on your computer or cloud.
To reset your Kindle Paperwhite

  • Open Kindle
  • Go to Home
  • Select Menu
  • Tap More icon
  • Select Settings
  • Tap Menu
  • Select Reset Device

This will initiate the resetting process. Wait for your device to restart. Check and setup your device, sign in to your account and enjoy the rejuvenated device speed.

Kindle Fire Won’t Turn On How to Update Software

In case your device is having problems turning on or working properly, you should try updating your device to the latest software. All you need to do is put your device to Recovery Menu to restore and install the latest Software.

Contact Customer Service
When all fails, you can rest assured Amazon’s top of the class customer support will help you through the issue. If you cannot fix your Amazon Kindle Fire, get your device bill out, check if the device is still under warranty and give a call to the Customer Service to get assistance with the device.

Useful Methods to Try If Kindle Fire Won’t Turn On

Undoubtedly, Kindle Fire is an amazing tablet but it still can experience issues. There are many users of Kindle Fire who lodged complaints against the device in the customer service center. And the Kindle Fire won’t turn on is one of the most common problems these days.

Let’s have a look at basic methods which will help you fix your Kindle Fire won’t turn on:

  1. Connect your Kindle Fire to a charger

Sometimes people forget to charge their device and find the battery is dead. This is why Kindle Fire doesn’t switch on. You must charge the device for almost 20 minutes so it can display the charging animation on your device’s screen. If it shows the same, that means the battery is drained and needs almost 1-2 hours of complete charge. And turn it on after it’s done with charging the device. If it doesn’t show charging, follow the steps mentioned below:

  • Disconnect the charger from the power outlet and plug it in a different outlet.
  • Use another charger if it doesn’t work.
  • You can try a power bank to charge the battery.
  • Connect with a desktop/laptop USB for charging.
  1. Soft reset your Kindle

Soft reset process can troubleshoot if Kindle Fire won’t turn on. Follow the steps mentioned below to reset the device through the Power button:

  • First, switch off the device and make it turned on then.
  • Continue holding the Power button for at least 40 seconds.
  • Leave the button after it gets turned off.
  • Now repeat the process again for turning on the device.
  1. Factory reset your device from the Recovery menu

This is for the advanced users. If you cannot contact customer service and want to do it on your own, follow the steps given below:

  • Switch off your device.
  • Press and hold Power and Volume Up buttons after 1 minute for at least 45 seconds.
  • You will find options like the Factory Reset and Wipe Data.
  • Select button or touch won’t work in the recovery menu. Hence, click the volume buttons for going to this menu.
  • During changes in the selection, you will find the color menu highlighted.
  • Continue navigating till the Factory Reset or Wipe Data option doesn’t appear.
  • After the option appears, click the Power button.
  • This will erase all data of your device, making it as new.
  • Now reboot the device.
  • It should switch on now and work perfectly.
  1. Contact Amazon Kindle customer service center

If all your efforts go in vain and still you experience that the Kindle Fire won’t turn on, you are recommended to contact Amazon Kindle customer service center since they take better care of these devices. They can replace or repair your device if it is under warranty. If it’s not under warranty, they will help you, receiving a nominal cost from you.

You may sell your defective device and purchase a new one if you don’t want to waste time or money on it.

Troubleshooting a Kindle Fire That Won’t Charge

Kindle is among the best e-ink readers in the market. With top-tier quality and user experience, it is also quite popular among the masses. However, it can be surprising how fast, the device primarily meant for reading purposes, runs out of juice. Often, users even have problem charging their Kindle Fire devices.

Now many you may argue that 6-8 hours, which is the average battery life of the Amazon Kindle Fire, is a good battery backup for a tablet. What you need to understand is, for an obsessive reader like myself, it is nothing. People spending a good part of their time on the road will tell you how boring it gets on public transport.

If you are also having problems charging your Amazon Kindle Fire e-reader, here is what you need to do.

Kindle Fire Won’t Charge How to Reset

If your Amazon Kindle Fire won’t charge, you can try and reset the device back to its default settings. Doesn’t matter if you do not understand what the problem is. Resetting the device is one of the most effective and common troubleshooting method you can try. Even if you don’t know what caused the problem in the first place, you can resolve the issue by simply rebooting your device.

Kindle Fire Won't Charge
Kindle Fire Won’t Charge

All you need to do is hold down the “Power” button for at least 20 seconds. Press the “Power” button again to see if the device will turn back on. In case the device stays off, plug in your Kindle and wait for at least 15 minutes before trying to turn the device on again.

Charger Cable
The fastest way you can charge your Amazon Kindle Fire is by connecting the device to a power outlet with a micro-USB cable and an Amazon Kindle Power Fast adapter. Using cable or adapter not primarily meant for charging the Kindle could be the origin of your problems with the device charging. If so, you need to get Amazon Kindle Power Fast adapter or at least use devices which are guaranteed to be compatible with your device.

Kindle Fire Won’t Charge USB port

If resetting or buying compatible chargers don’t help, you need to take a closer look at the micro-USB port of your device. Often, this port comes lose and interferes with the cable’s ability to charge your Kindle. It keeps the wires from touching, therefore obstructing the transmission of power to your device. If that is the case, you need to replace the part.

Making Sure the Power Outlet Works
Is the power outlet you are using to charge your device working? You need to make sure that the power outlet you are using for your adapter or charger is, in fact, properly working. You can check whether the outlet is working by plugging in another device into the same outlet. If the device works or charges the other device you plug in, you can rest assured that the outlet is working properly.

When all fails, you can rely on the Amazon Kindle Customer support. If your Kindle still won’t charge, review your device receipt and warranty and give a call to the Customer Support to get assistance with the device.

Fixing the Charging Issues of Your Kindle

If you are experiencing charging problems of your Kindle Fire, it could be an issue with a deficient power out or the micro-USB power port, an issue with the charging cable, or an error with the tablet. After applying some primary fixes if you find still the similar charging issue with your Kindle, you may require getting in touch with Amazon Kindle customer service for further help.

Basic Fixes for Kindle Fire Charging Issue

  1. Check the charger cable of your Kindle Fire device

The quickest way of charging a Kindle Fire device is to plug in the tablet with a power outlet with the use of an Amazon Kindle Power Fast adapter or a micro-USB cable. In case you are utilizing an adapter or a cable which was not specifically designed for your Kindle Fire device, connecting it for charging could be an issue for you. Thereby, ensure when you attempt the process again for charging the device do the same with some items which are assured to be compatible with your e-book reader.

  1. Ensure the power outlet operates perfectly

You must be using a power out for charging your e-book tablet. Here, you need to ensure that the power outlet you have been utilizing for using is, in fact, working in a proper way. Connect another gadget into a similar outlet in order to verify that the power is streaming appropriately.

  1. Reboot the Kindle Fire device

Even in case you are unaware of the fact what caused the inability of your tablet for charging in a proper process, often times the problem can still be fixed by just restarting the tablet device. Press and hold down the Power button for almost 20 seconds. Now press the same button once again for seeing whether the gadget is going to switch back on or not. In case the e-reader stays off, connect the charger of your Kindle Fire and wait for at least 15 minutes prior to trying to switch the power on once again.

  1. Check the USB connections twice

Sometimes people use a compatible charging cable but still are unable to charge their tablet. If the same thing happens to you, i.e. in case you are also utilizing a charging wire which is compatible to your device but the device still doesn’t get the charging at all, have a closer look at the micro-USB port that is present on your Kindle device. This port often can start to come loose and it interrupts with the capability of the cable for transmitting power to your device properly. However, in case you find the port loose, you may require bringing a replacement port right away.

Summing up in a nutshell

So, these are a few attempts that can be done by you to fix the charging issue of your Kindle device. If all the aforementioned fixing efforts go in vain and you still find your Kindle Fire doesn’t charge, check the warranty and receipt of your tablet and call or email the customer support team.

Setting Up Parental Controls on a Kindle Device

You’ve done your examination and you’ve acquired a tablet with worked in parental control programming, however, do you realize how to set up the parental controls on Kindle Fire? How about we begin with a few fundamentals, and after that, we’ll manage you through setting controls on your youngster’s Kindle Fire or Kindle Fire HD tablet?
To set up Parental Controls:

You’ve done your examination and you’ve acquired a tablet with worked in parental control programming, however, do you realize how to set up the parental controls on Kindle Fire? How about we begin with a few fundamentals,and after that, we’ll manage you through setting controls on your youngster’s Kindle Fire or Kindle Fire HD tablet?

To set up Parental Controls:

  1. Swipe down from the highest point of the screen to indicate Quick Settings, and afterward tap More.
  2. Tap Parental Controls and after that tap On.
  3. Enter a secret key, affirm your secret word, and after that tap Finish. When you’ve set a password, you can confine at least one of the accompanying:
    1. Web perusing
    1. The Email, Contacts, and Calendars applications
    1. The capacity to buy from the substance put away on your gadget
    1. The capacity to play Prime Video
    1. Specific content sorts
    1. Wireless network
    1. Location-based Services

Ensure that you record your secret word. In the event that you overlook your Kindle Parental Controls password, you have to reset your Kindle Fire to plant defaults to reestablish full access. This expels all substance and record data from your gadget. In the wake of resetting, you can reregister your Kindle Fire, and re-download your substance from the Cloud. You can get to and download your substance from the Cloud whenever.

When you set up and empower Parental Controls, a bolt symbol shows up at the highest point of the screen. If you get trouble with set up or reestablish full access, you can contact with Kindle Fire Customer Service and easily fix it.

Presently praise yourself; you’ve effectively set the parental control programming on Kindle Fire, making the tablet a more secure and more secure gadget for your youngster’s utilization!

You can utilize Kindle Free Time to pick books, applications, recreations, and recordings from your accumulation for your children to appreciate while limiting access to other substance on your gadget.

10 Major Issues of Kindle Fire with their Solution

Amazon Kindle Fire has become one of the best selling devices in its class on the e-commerce website, thanks to the sleek design and advanced feature with a reduced price tag. However, there are some problems users have been reportedly complaining about.

Kindle Fire Tech Support number
                   Kindle Fire Tech Support 

Luckily, these are all minor and easily resolvable issues with the Kindle Fire. Not to mention, all digital devices go through these issues every now and then. Here are 10 major issues with the Kindle Fire and their solutions.

Short battery life

One of the most common user complain about the device is, quickly draining battery. Users say, the device at times goes through the battery like a hot knife through butter. This unexplained battery problem has troubled more than just a few users so far.

If you are also having the same problem, restart your device. Press and hold the power button for at least 30-40 seconds until the device restarts. You can also try reinstalling some battery draining applications or resetting your device back to the factory settings. If your device runs out of juice quickly on a regular basis, there might be something wrong with your device battery.

Crashing application

Are your device applications crashing or won’t load in the first place? Maybe it shows some problems while loading the applications. These startup issues are common with heavy applications. You can try force stopping and clearing application cache from Settings > Apps & Games > Manage All Applications. If that doesn’t help, try reinstalling the application. Simply uninstall the application and install it again.

Not connecting to the computer

Many users connect their Kindle Fire to the computer for most of their work. If you are having a problem connecting your device to the computer, first try restarting your Kindle and PC. If that doesn’t help, make sure your device is fully charged when you connect and use a different USB cable.

Not to mention, if you are connecting the device to this computer for the first time, you need to install the media transfer protocol kit first. The device cannot establish a connection or transfer data without the kit.

Haze/Discolored screen

Many users have sometimes found purple or blue haze on the edge of their Amazon Kindle Fire screen. If you also see any similar haze on your device screen, you need to contact the kindle support immediately. It is likely a manufacturer’s default and if the device is under warranty, Amazon will replace the device or provide suitable support.


Several users have also mentioned overheating of the device. The device heats up when you use heavy applications like high-graphic games, play movies or use the internet for an extended period of time. However, if your device heats up regardless, it could be a hardware issue.

Simply turn off your device and put it away to cool off. To prevent the device from overheating, you can try reinstalling heavy applications, perform a factory reset or contact Amazon support.

Crashing Silk browser

Users also complain about the Amazon’s own browser application Silk. According to the users, the application keeps crashing and freezing. The parental control could be preventing the application from working properly. Simply go to Settings > Parental Controls and change the settings accordingly.

Screen Flicker

According to many users, the Amazon Kindle Fire screen often flickers. While some have encountered this problem while playing games, others have encountered the same while watching movies etc. It could be a interfering problem, try removing your device cover or changing the manual settings. If that doesn’t help, contact Amazon support for assistance.


Is the device freezing, or refusing to start when you want it to? It could be an intermitted issue. You can try rebooting the device to resolve the issues. However, when that doesn’t help, restart your device by holding down the power button for at least 30 seconds. Fully charge your device before starting or try using a different USB cable to charge the device.

Erratic Keyboard

Often, users face issues while typing on the Amazon Kindle Fire. Reportedly, the keyboard misbehaves types slowly or is unresponsive at times. First, clean the touch screen, make sure the device case fits perfectly. Then, reset the device by holding down the power button for at least 20 seconds and restart again by pressing down the same.

Make sure the device is fully charges. If that doesn’t help, perform a factory reset on your device by going to Settings > Device > Reset to Factory Defaults > Reset. Make sure you back up your data before you reset. It will remove all your data from the device. When all fails, contact Amazon Support.

Keeps turning off

If you find your Amazon Kindle Fire shutting down for no reason, first make sure the device is fully charged. If it already is, don’t worry, there are many other reasons this could happen. Try resetting the device by holding down the power button for at least 20 seconds and restarting it again by pressing the same button.

If that doesn’t help, go to “Settings > Display > Screen Time out” and set it to a longer period. If that doesn’t resolve the issue, perform a factory reset by going to Settings > Device > Reset to Factory Defaults > Reset. Make sure you back up your files before you do though.

When all fails, you can always turn to Kindle customer service for help.

Five ways to increase your Kindle Fire’s battery life

It is surprising how fast the device primarily meant for reading purposes runs out of juice. Yes, we are talking about none other than Amazon Kindle Fire. You charge up the device and decide to start reading your most recent obsession and you have to put it to charging again within a few hours.

Now many you may argue that 6-8 hours, which is the average battery life of the Amazon Kindle Fire, is a good battery backup for a tablet. What you lack to understand is, for an obsessive reader it is nothing. People spending a good part of their time on the road will tell you how boring it gets on public transport.

Kindle Fire's battery life
Kindle Fire’s battery life

Anyways, a longer battery doesn’t hurt anybody. Even if you are not reading, it wouldn’t hurt to have your applications running and your device alive while you are still outside. In this time and age, nobody likes to be separated from their devices, even if it is just to charge it.

Arguably, the Amazon Kindle Fire has a battery backup of an Android tablet. However, you take out your device for the entire day and don’t have means to recharge it during the day. Lucky for you, we have brought five ways you can increase your Kindle Fire’s battery life.

Here is what you need to do.

Turn off Wi-Fi

One of the heaviest strains on your device is the ever active Wi-Fi. Users overlook the fact that their wireless is on and is either connected to the internet or is continually looking for a network to connect to. This puts an extra set of tasks at the device’s hand, which sucks a good chunk of the battery out of your device.

If you want your device to last longer, turn off the Wi-Fi when you don’t need to connect to the internet. When you need the internet, turn on the Wi-Fi, do what you need to do online and turn it off again. Since the device can save wireless networks, you won’t have to connect to your network every time.

Monthly Charge Cycle

Performing a monthly charge cycle is an impressive hack to keep the device battery in good shape. You can do it with any of your lithium ion battery devices. Performing a charge cycle does for your battery what a restart does for your device. It rejuvenates new life into it and keep the battery in good shape.

To perform a charge cycle, don’t plug your device into the charger until it is completely drained of juice. Once the device is dead, connect your device to the charger and do not turn it on until the device battery is at full capacity. Perform this every month to keep the battery in good shape.

Decrease Brightness

Another easy and obvious way to save battery and make the device last longer is by decreasing the device brightness. It is very simple really, lesser the light, lesser the battery consumption. If you are in a situation that there are little outside light and you can see the screen with less brightness, decrease the device brightness.

It not only saves battery but is also good for your eyes. You can decrease the brightness of your device very easily. Simply go to the brightness settings through the settings toolbar. Tap the settings icon in the top bar and use the slider to decrease brightness.

Keep in normal temperature

Overheating devices can take up more battery to cool the device. Be it the device heats up by itself or you keep it in a hot place, the device needs to cool down for optimum conditioning. Lithium batteries don’t work well with high temperatures.

Keep the device in normal temperature, cool or hot; both extreme temperatures can permanently damage the battery. Even if you are travelling or outside, keep the device from direct sunlight or overheating to save it from quick discharge.

Beware of monster apps

Always be on the lookout for monster applications draining your device of the life giving juice. It may surprise you, but some applications consume more battery than the other, regardless of use time. The applications can consume huge amounts of battery even working in the background.

You can identify these applications by using a battery monitor on your device. It tells you which application on your device used what amount of the battery. If you want more information, please call up the Kindle customer service number right away.

What Will You Do If You Find Kindle Cannot Connect To Wi-Fi?

You can connect your Kindle Fire to any Wi-Fi network so you can browse online and enjoy the complete advantages of Kindle tablet. This device can be connected to the home Wi-Fi or a public network as long as you remember your login credentials.

Kindle Fire to the Internet
Kindle Fire to the Internet

Steps To Follow To Connect Kindle Fire to the Internet:

Kindle Not Connecting to internet
Kindle Not Connecting to internet

1. Connect to your present Wi-Fi network

  • Choose Wireless by swiping down from the screen’s top on your Kindle device.
  • Check whether the flight mode setting is turned to ‘Off’.
  • Click on ‘Wi-Fi’ and select the ‘mml’On’ button next to Wi-Fi. Within your range, a list of Wi-Fi networks will be showcased on-screen.
  • Select the wireless network you want to connect to. Networks marked with the lock icon will need you to enter the password for accessing those specific networks.
  • Now enter the password if needed and select ‘Connect’. Then Kindle will connect to the internet utilizing that specific network.

2. Manually add a Wi-Fi network

  • Choose Wireless by swiping down from the screen’s top.
  • Check whether the flight mode setting is switched to ‘Off’.
  • Select Wi-Fi and turn it on.
  • Select ‘Join Other Network.
  • Enter your network’s name into the ‘Network SSID’ text field.
  • Select the drop-down menu next to ‘Security’ and choose a type of network security.
  • Enter the network password if needed and select ‘Save’. Now you can connect Kindle Fire to the internet.

3. Switch off the Wireless connection
Switch off your Wi-Fi or 3G network connection for conserving battery power or for using the Kindle keyboard while you are traveling on a flight. If you switch the wireless connection off, you can’t purchase, sync or download Kindle content.
If you are still not able to connect your Kindle Fire to the internet, contact Kindle customer service right away.
How to fix other way

kindle fire wifi connection problem

Is your Kindle giving you trouble? Looking for Kindle tech support as you cannot connect it to your Wi-Fi network? To troubleshoot this issue, ensure a few things that are stated below:

    1. Ensure to switch the flight mode off to enable Wi-Fi connectivity.
    2. Make sure that your device has the latest software version. If not, install it to connect to a more stable network.

    3. Remember your Wi-Fi password as you may need to call up the Kindle support number for additional assistance.

    4. Ensure that other gadgets in your house can connect to your Wi-Fi network. If not, you may require calling the Kindle customer service or your Internet Service Provider for more assistance.

How to Troubleshoot Wi-Fi Connectivity Issue on Kindle

    1. Reboot the Wi-Fi connectivity on your Kindle device–Select ‘Wireless’ by swiping down from the screen’s top and then choose ‘Wi-Fi’. Now Click on ‘Off’. After switching off the Wi-Fi connectivity, click on ‘On’ for switching it on again.
    2. Move your gadget near to the router –Check whether you are able to connect the Wi-Fi network from your device. Click on ‘Scan’ from the Wi-Fi menu if it doesn’t appear in the list. Still, if you can’t see it, add it manually to the gadget.

    3. Utilize Channel 1-11 – Inspect whether your router is prepared for utilizing a Wi-Fi channel from 1 to 11. Refer to your ISP if they offer the router or the router manufacturer, for extra help.

    4. Reboot your modem and router – Disconnect your router and modem, wait for 30 seconds and connect the modem in. after switching on the modem, connect the router and wait for it to switch on. In case you are still unable to connect your Kindle to Wi-Fi, call the Kindle support number for immediate help.


Amazon Kindle Fire connected to Wi-Fi but not internet

Amazon Kindle Fire is one of the finest smart devices of out time, no doubt, but there are some problems you may face time to time. Some Amazon Fire users have been complaining that their devices are connected to the Wi-Fi but they still cannot connect to the internet.

There are some problems like this that may keep irritating you as you continue using the device. But you have nothing to worry about, here is what you need to do to get rid of this issue.

It appears reconnecting to the Wi-Fi, resetting the wi-fi router, resetting the Kindle is all the tech support advice anyone has these days. However, that is so because of good reasons. Restarting, rebooting and resetting are one of the most common and effective method when it comes to troubleshooting. Try doing that, however, if that doesn’t help resolve your problem, here is what you can do.
Locate the issue

First thing you need to do, is check the signal strength meter, if it is close to zero or nil, that is the reason you are not getting internet access. If that is not the reason, then how can you connect to the internet? Check the internet connection by trying to access the internet on another device. Or, you can use another Wi-Fi to check whether the issue is with the Kindle or Wi-Fi.

Should you try de-registering and re-registering your Kindle? No! You should only do that in case you are having trouble logging in but not while accessing the internet. Or when you can access the internet on the device but cannot access your Amazon downloaded content.

Once you identify the problem, you can work on a way to resolve it. First, go to the network settings and forget the network, delete it and then recreate it. In case the internet is blocked by parental settings, you can still go to menu > settings > next page to see the parental controls, and change it. Although, you will need the password for parental controls to do that.

Resetting the device back to to factory settings is another option. However, you should keep that as the last option. Factory reset removes all user information including preferences, applications, app data and accounts.

Once you restore your device back to factory settings, there is no going back, you will have to setup your device all over again. Although, it will fix your network issues.To restore your device back to factory settings, go to menu > settings > tap > select to reset to factory defaults > confirm.

Kindle Fire HD issues and how to fix them

Since the original Kindle Fire made its debut, Amazon’s devices have seen numerous upgrades, with the HD coming in various sizes and offering content for numerous different audiences. Of sequence, smooth the greatest general products out there have certain glitches, and we have complete the effort to fold some of the greatest shared subjects with the Kindle Fire HD that you may encounter.

Kindle fire HD Issues
Kindle fire HD Issues

Underneath, we will deliberate certain of the potential answers you could usage toward fix these subjects.

Step By Step Guide

Problem #1 – Worry with start-up
Some users have reported that they encounter brief freezes when starting up their Kindle Fire HD
Possible solutions:

Press down the power button for twenty seconds until the device is completely off, then plug in the charger and hit the power button again to turn it on. If you think that your battery may be empty, leave it to charge for about an hour before you try to turn it back on.

Problem #2 – Can’t connect to a PC
While attempting to move files from one location to the other, you may receive a message that the device has stopped responding or been disconnected. In other instances, you might not be able to get the device to appear on your computer as a drive at all.

Potential Solutions:
Try turning both your computer and your Kindle Fire HD off for a few seconds, and then back on again. This will rearrange them both and give them additional chance to connect.
Effort by means of another USB cable, in circumstance the problematic is in that, or if you have a replacement USB port, try working it into that in its place.

Problem #3 – Interior mistakes
Some users have experienced a message that states “an internal error has occurred” when trying to access some applications.

Potential Solutions:
Restart your Kindle Fire HD by pressing the power button down for 20 seconds and then turning it back on again.
Turn your internet router off for a few seconds and then back on again to get rid of any network connectivity issues.

Mark certain that the date and time are exact on your device by stealing depressed from the top of the screen,
Find the request that won’t load by stealing from the top of the screen and choosing More – Requests – Connected Requests. Once you have exposed the app, choice Force Stop

Problem #4 – Cannot connect to Wi-Fi
There are numerous particulars why your Kindle Fire HD device may not connect to a Wi-Fi network.

Potential Solutions:
Twitch by safeguarding that you do not have Aircraft mode triggered and that Wi-Fi is on by successful to more -Wireless.

Restart your Kindle Fire HD.
Download a Wi-Fi analysed app to make sure that channels in your area are not too busy.
Mark assured your Kindle Fire HD is totally accused before rearrange the Kindle Fire HD to Factory settings.

Problem #5 – Problems with capturing
Certain operators have writhed with subject on their Kindle Fire HD where the keyboard fails to form properly, creating chance throngs of characters or erasing disputes.

Potential Solutions:
Make sure your touchscreen is completely clean by wiping it with a microfiber cloth.
Ensure that your case is fitted correctly, and that your screen protector has no air bubbles trapped in it.
Mark certain that your Kindle Fire HD has been completely indicted then resume the expedient.
Connection Kindle customer service if you are quiet under going glitches afterward a factory reset and ask for a spare.

Problem #6 – Email isn’t employed
Certain operators have uttered alarms with receiving their email accounts to effort on their Kindle Fire HD. Accounts will whichever work for a small quantity of period before hand abruptly ending, or will not instigate occupied at altogether.

Potential Solutions:

Because this problem could be caused by the email app that is already installed on the Kindle Fire HD, you may benefit from downloading a third-party app to use instead.

Remember to call us 1-855-551-2666 if you have experienced the issues we have discussed, and if our solutions worked for you, and mention any other problems you have had so we can help you find a fix.

How to Fix a Slow, Frozen or Unresponsive Kindle

Tablets and eReaders are great devices to have around the house, except for when they stop working. And Amazon’s Kindle devices aren’t an exemption to this rule, as their screens get unmoving or stop retorting for no deceptive good cause.

Kindle fire slow
Kindle fire slow

If in case you have a Kindle Fire tablet, including the latest HDX replicas and the Kindle Paper white, here a bunch of resolutions that might help your device choice up from where it leftward of. Assuredly, the problematic might come about for a diversity of reasons, so here are the subsequent tips will try to cover all conceivable areas.

Restart Kindle
The first answer that comes to mind when you are having glitches with a device is execution a good restart. Even in the option of the device being totally frosted, the shut-down can be activated by allotment down the power button for up to 20 seconds.

Software Update
Do not forget to update your Kindles whenever you get the chance. To do so, visit the Kindle Software Updates to see if anything new is waiting for you in terms of software optimization. It can really make a difference, performance-wise.

Clean the Screen

If the touchscreen is not retorting appropriately, you might want to take a few seconds and unsoiled it up. Some of the Kindles, especially the Kindle Touch with its ultraviolet screen, will display insensitive indications if something intrudes with the touch devices.

Faulty App
When your Kindle starts auxiliary up for no aim, you could try removing the present apps you have linked and see if that doses the tricky.

Faulty eBook
eBooks are also susceptible to becoming corrupted, so it might be a good idea to wipe out all the recent eBooks you might have downloaded onto your device. Don’t worry about not being able to use them later. If you have downloaded them from Amazon, they should be backed up in the cloud, so you can get them right back.

If you used Quality to load a bunch of books all at once, a corrupt file could have caused the disturbance of your Kindle’s ecology, not permitting your device to directory-books correctly. By addition less books at once, you might blunder upon the defective file.

Also packing a lot of items all at once might slow down presentation, so the device could return to usual, once it has done indexing.
For more information contact our Kindle tech support number.