In case you find your Amazon fire stick not connecting to the internet or you find some troubles while connecting it to Wi-Fi, you can opt for the solutions that have been mentioned below in this blog. Let’s get started.
Check your server details
In case you are seeing an error in your Wi-Fi password or getting issues in entering that password, remember that:
- Passwords are always case-sensitive.
- The Wi-Fi password should not be same as the Amazon account’s password.
- Ensure to enter special characters and numbers accurately so you don’t face any trouble while entering your password.
Check your internet connection
You may have issues with your internet connection as well. The Fire TV device boasts the network status tool for helping you diagnose your connection issues and know how to solve them.
In order to utilize this tool, choose Settings and next, Network option from the Fire TV menu, and finally, tap Play/Pause button on your remote.
Then this tool ensures that the device is connected to the chosen network. Having an active internet connection. It explains every connection issue, with suggested solution steps to be tried.If this process doesn’t work, contact your ISP (Internet Service Provider) for further info or Amazon fire stick support.
Check the setup of your device
Move your router, fire TV device or modem away from any physical object that can block the Wi-Fi signal, particularly home entertainment centers or enclosed cabinets. To prevent this intrusion, move the device away from any type of electronic device.
You are suggested to use the HDMI adapter or extender incorporated with the Fire TV Stick. It optimizes the device’s physical location and enhances Wi-Fi connectivity in case you find your Amazon Fire Stick not connecting to Wi-Fi. Ensure using this adapter incorporated into your device for the utmost functionality. For more information contact Amazon Fire Stick customer service.
Amazon Fire Stick home is currently unavailable we are currently unable to contact our servers
A media streaming device at core, Amazon Fire TV Stick (more commonly known as Fire Stick) is a USB like streaming box, which connects to your television and delivers high definition television via the internet. You can enjoy a number of movies, films, TV series and music through various services like Netflix, HBO NOW, Amazon Prime, etc.
amazon fire stick keeps losing internet connection
The device is made for top of the line user experience. It enables you to swap between your favorite applications and allows you to use the smaller TV for other programs. You can also use the mirror option to use the device via your phones and tablets.
However, sometimes you may encounter issues with the device. These errors occur when there are some important update pending, system blocks or power fails. The Amazon Fire Stick is an internet based service and may face some service issues from time to time. If you are having a “we are currently unable to contact our servers” issue, here is what you need to do.
In case you are using Kodi Media Center, you can try restoring Kodi to its default settings in order to resolve the issue. Here is how you can restore your Kodi back to default settings.
- Navigate to Fire TV application settings
- Select Kodi
- Select clear all data displayed
- Let the application be restored to its original settings by launching Kodi
Once you successfully complete restoring the device back to default settings, it will resolve your problems with the Fire TV stick. However, don’t forget to secure your Fire TV with virtual private networks (VPV). This will allow you to download files without any network interference.
If the problem persists, you can resolve the problem by running a factory reset. Although, first you should go and check the available storage. Low storage space is usually the top reason why the Fire Stick acts out. Here is what you need to do.
- Go to Fire TV settings
- Select storage
(If the storage space is running low, restore the device back to factory settings)
- Navigate to Fire TV settings
- Select or click a button displaying, ‘restore to factory defaults’
- Click reset button
Once the Fire TV Stick is successfully reset and rebooted back to factory settings, you will have to setup the device all over again. Factory reset removes all user information including preferences, application data and accounts.