Troubleshoot HBO NOW on Amazon Fire TV

A subscription-based video on demand service by premium American cable and satellite television network, HBO Now is among the top streamed services online. This service allows its users to access HBO’s library of original programs, films and other content on personal computers, smartphones, tablet and digital media players.

Largely used on Amazon Fire TV devices, users often encounter issues with the HBO NOW service. In case you are also having a problem with the service on your media streaming device, you can try troubleshooting it. If you don’t know how to do that, here is a guide for you. Apply the following troubleshooting methods.

Update software

To enjoy the service, you need to have the latest version of the application. Make sure your application is up to date. All you need to do is, open your Amazon Fire TV, move the selection to the HBO NOW tile and press the Menu button. Choose More Info in the lower-right corner, and then Update (if available).

To update:Go to Settings > Device > About > Check for System Update.

Check network status

If the videos you are watching keep buffering or appear to be of poor quality, there is a possibility that your internet is slow or that your network connection is inconsistent. To check your network status:

  • Open your Amazon Fire TV,
  • Go to Settings > Network
  • Check your network status by pressing the Play button on the remote

Restart

  • Unplug your Amazon Fire TV, Fire TV Stick, or Fire TV Cube
  • Unplug the power from your network devices (modem, router, etc.)
  • Wait 30 seconds.
  • Reconnect the power to your modem and wait for it to connect to the Internet (about a minute)
  • Reconnect the power to your router and wait for it to connect to the Internet
  • Plug your Amazon Fire TV back in
  • Open HBO NOW and see if the problem is resolved

Clear app data

  • From the Fire TV Home screen, choose Settings > Applications > Manage All Applications
  • Select HBO NOW from the list of apps
  • Select Clear data, and when prompted choose Clear data again
  • Restart your Amazon Fire TV
  • Open HBO NOW, sign in, and see if the problem is resolved

Reinstall

  • From the Fire TV Home screen, choose Settings > Applications > Manage Installed Applications
  • Select HBO NOW from the list of applications
  • Select Force stop
  • Select Uninstall
  • Download and reinstall HBO NOW from the Amazon Appstore
  • For more help, go to Troubleshooting for Amazon Fire TV and Fire TV Help

How to jailbreak Amazon Fire Stick?

These days, almost all the services worth their salt are too expensive to enjoy without regrets. People use computers, smart TVs, projectors and even media streaming devices to enhance their entertainment experience. So, if there is any way to save some cash, people go for it.

One of the most common techniques to save some money in entertainment is to use third party applications to access content. If you are using an Amazon Fire Stick, you will have to jailbreak the device in order to use any application that is not a part of the Fire App Store.

In essence, jailbreaking a device means removing the device restrictions from using third party and unreliable application on the device. However, it doesn’t only restrict you from using third party application, but also safeguards your device from any threats applications from unknown sources may pose to your device and person.

Setup for jailbreaking

To jailbreak your device, you first need to set it up for it. What you need to do is activate your device and connect it to a working internet connection. You need to go to the settings, enable ADB debugging, allow applications from unknown sources and prevent your device from collecting data by turning off ‘collect app usage data’ from settings.

  • Open Fire Stick
  • Go to Settings
  • Open Device
  • Select Developer Options
  • Enable ADB debugging
  • Then turn ON Apps from Unknown Sources
  • Go back to Settings
  • Select Applications
  • Turn OFF the Collect App Usage Data

Install ES File Explorer

Next up, you need to install a File Explorer application on your device in order to view the third party application you download. The File Explorer applications are absolutely free and can be downloaded from the Fire Stick App Store. Simply,

  • Go to the Amazon App Store
  • Search ES File Explorer
  • Open ES File Explorer
  • Click download to install the application
  • Once installed, launch the application

Install Kodi

Now that you have installed the File Explorer, you can download the third party application using a web browser. If you don’t have a web browser installed on your device already, you can download one from the Fire App Store. Now to finish Jailbreaking Fire Stick, you need to install Kodi and voila, you are done. Follow the instructions below.

  • Go to File Explorer Menu
  • Locate and select Tools
  • Select Download Manager
  • Select +New
  • A box asking for Path and Name will appear
  • In the path box, enter https://www.firesticktricks.com/kapk
  • For name, enter Kodi Krypton
  • Click OK
  • Click ‘Download Now’
  • Kodi APK file will start downloading
  • Open file, once it is downloaded
  • Then click “Install”

You have successfully jailbroken your Amazon Fire Stick. Simply click “Open” on your Kodi application and you will see the Kodi home screen. Please note that the application might take some time setting up and launching the first time.

You can now use your jailbroken Amazon Fire Stick as you like, in case you don’t know how to use your jailbroken Fire Stick, you can read the Kodi guide to learn using the Jailbroken Amazon Fire TV or Amazon Fire TV Stick.

Troubleshooting Tips: Solving HBO NOW Issues on Amazon Fire TV Stick

A subscription-based video on demand service by premium American cable and satellite television network, HBO Now is among the top streamed services online. This service allows its users to access HBO’s library of original programs, films and other content on personal computers, smartphones, tablet and digital media players.

Largely used on Amazon Fire TV devices, users often encounter issues with the HBO NOW service. In case you are also having a problem with the service on your media streaming device, you can try troubleshooting it. If you don’t know how to do that, here is a guide for you. Apply the following troubleshooting methods.

Update software

To enjoy the service, you need to have the latest version of the application. Make sure your application is up to date. All you need to do is, open your Amazon Fire TV, move the selection to the HBO NOW tile and press the Menu button. Choose More Info in the lower-right corner, and then Update (if available).

To update:Go to Settings > Device > About > Check for System Update.

Check network status

If the videos you are watching keep buffering or appear to be of poor quality, there is a possibility that your internet is slow or that your network connection is inconsistent. To check your network status:

  • Open your Amazon Fire TV,
  • Go to Settings > Network
  • Check your network status by pressing the Play button on the remote

Restart

  • Unplug your Amazon Fire TV, Fire TV Stick, or Fire TV Cube
  • Unplug the power from your network devices (modem, router, etc.)
  • Wait 30 seconds.
  • Reconnect the power to your modem and wait for it to connect to the Internet (about a minute)
  • Reconnect the power to your router and wait for it to connect to the Internet
  • Plug your Amazon Fire TV back in
  • Open HBO NOW and see if the problem is resolved

Clear app data

  • From the Fire TV Home screen, choose Settings > Applications > Manage All Applications
  • Select HBO NOW from the list of apps
  • Select Clear data, and when prompted choose Clear data again
  • Restart your Amazon Fire TV
  • Open HBO NOW, sign in, and see if the problem is resolved

Reinstall

  • From the Fire TV Home screen, choose Settings > Applications > Manage Installed Applications
  • Select HBO NOW from the list of applications
  • Select Force stop
  • Select Uninstall
  • Download and reinstall HBO NOW from the Amazon Appstore
  • For more help, go to Troubleshooting for Amazon Fire TV and Fire TV Help

Troubleshoot HBO NOW on Amazon Fire Stick and Fire TV

In case you are having problems with the HBO NOW app on your Amazon Fire TV Stick or Fire TV, you must contact the Amazon Fire Stick Customer Service for immediate help. Prior to that, take a look at the below-mentioned steps:

Solving HBO NOW Issues on Amazon Fire TV Stick
Solving HBO NOW Issues on Amazon Fire TV Stick

1. Check your network connection
If you are experiencing poor quality video and its buffering, an unstable or slow network connection may be its reason. To check network status go to settings on your Amazon Fire TV and select Network. Now tap the Play button on the remote for checking the status of the connection.

2. Reboot your device
Disconnect your Amazon Fire TV Stick or Fire TV. Disconnect the power from your modem or router. Now reconnect the power to your network devices. Let every device power-up prior to plugging the next. Now connect the fire TV device back in and open HBO NOW app to see whether your issue is solved.

3. Check for software updates
To check software update on your fire TV device, go to Settings, then select Device and now ‘About’. Choose ‘Check for System Update’ to see the availability of an update.

4. Clear the cache
Go to Fire TV home screen, select Settings, tap Application, and tap Manage All Applications. Now choose HBO NOW from apps’ list. Choose Force Stop and then tap Clear Cache. Now choose Clear Data. Now reboot your fire TV device and then open HBO NOW to check whether the issue is gone.

5. Uninstall & Reinstall HBO NOW App
Go to Fire TV homescreen, select Settings, tap Application, and tap Manage All Applications. Now choose HBO NOW from apps’ list.Choose Force Stop and then tap Uninstall. Now download and reinstall the HBO NOW app from the Amazon App Store.
For further Amazon Fire Stick Support, contact the customer service representative right away.

Kindle Fire Won’t Turn On issue? 6 Methods You Must Try

Is your Amazon Kindle not turning on? Is the black screen of your device giving you a hard time? Don’t worry, you are not alone. Black screens on Kindle devices are common, lucky for you, it is also one of the minor and easily resolvable issue.

There are many reasons why your device could stop working properly. It would be unfair to point fingers to any one of them before inspection of each device. Often, it is the overflowing data on the device making it slower. Other times, it is a start-up or display issue.

Kindle Fire Won’t Turn On? How to Reboot

One of the first thing you should try doing in case you are having a problem with your smart devices, is reboot them. Rebooting the device is one of the most effective and common troubleshooting method you can try.

Simply press and hold the ‘Power’ button of Kindle Fire for 40 seconds. OK, release the button after 40 seconds. Now, press and hold the ‘Power’ button of your Kindle Fire for 40 seconds again to turn it on. If the start-up screen appears, your device will turn on, if not, repeat the process 2-3 times.

Kindle Fire Won’t Turn On? How to Charge

Often, we forget to charge up our Kindle devices and think it is having a problem when kindle doesn’t turn on. It is one of the most common user complain about the device. Users even say, the device at times goes through the battery like a hot knife through butter. This unexplained battery problem has troubled more than just a few users so far. Therefore, in case your device is simply drained of its juice, charge the device before you start troubleshooting the device or call up the customer support.

Volume Down Button (For 5th Generation only)
This troubleshooting method is specifically for the 5th generation Kindle Fire devices. If your Kindle Fire doesn’t turn on, you can try pressing down and holding the “Power” and “Volume down” buttons together for 5 seconds. This will turn on the 5th generation Kindle Fire devices.

Kindle Fire Won’t Turn On How to Reset

When rebooting and charging your device doesn’t help resolve your issues, you can reset your Kindle Fire device and put it in the condition it was when you first unwrapped it. This will take care of most of your problems, simply follow the instructions.

Make sure you have a backup for all your important files and other data. If you don’t have a backup, save all your important data on your computer or cloud.
To reset your Kindle Paperwhite

  • Open Kindle
  • Go to Home
  • Select Menu
  • Tap More icon
  • Select Settings
  • Tap Menu
  • Select Reset Device

This will initiate the resetting process. Wait for your device to restart. Check and setup your device, sign in to your account and enjoy the rejuvenated device speed.

Kindle Fire Won’t Turn On How to Update Software

In case your device is having problems turning on or working properly, you should try updating your device to the latest software. All you need to do is put your device to Recovery Menu to restore and install the latest Software.

Contact Customer Service
When all fails, you can rest assured Amazon’s top of the class customer support will help you through the issue. If you cannot fix your Amazon Kindle Fire, get your device bill out, check if the device is still under warranty and give a call to the Customer Service to get assistance with the device.

Useful Methods to Try If Kindle Fire Won’t Turn On

Undoubtedly, Kindle Fire is an amazing tablet but it still can experience issues. There are many users of Kindle Fire who lodged complaints against the device in the customer service center. And the Kindle Fire won’t turn on is one of the most common problems these days.

Let’s have a look at basic methods which will help you fix your Kindle Fire won’t turn on:

  1. Connect your Kindle Fire to a charger

Sometimes people forget to charge their device and find the battery is dead. This is why Kindle Fire doesn’t switch on. You must charge the device for almost 20 minutes so it can display the charging animation on your device’s screen. If it shows the same, that means the battery is drained and needs almost 1-2 hours of complete charge. And turn it on after it’s done with charging the device. If it doesn’t show charging, follow the steps mentioned below:

  • Disconnect the charger from the power outlet and plug it in a different outlet.
  • Use another charger if it doesn’t work.
  • You can try a power bank to charge the battery.
  • Connect with a desktop/laptop USB for charging.
  1. Soft reset your Kindle

Soft reset process can troubleshoot if Kindle Fire won’t turn on. Follow the steps mentioned below to reset the device through the Power button:

  • First, switch off the device and make it turned on then.
  • Continue holding the Power button for at least 40 seconds.
  • Leave the button after it gets turned off.
  • Now repeat the process again for turning on the device.
  1. Factory reset your device from the Recovery menu

This is for the advanced users. If you cannot contact customer service and want to do it on your own, follow the steps given below:

  • Switch off your device.
  • Press and hold Power and Volume Up buttons after 1 minute for at least 45 seconds.
  • You will find options like the Factory Reset and Wipe Data.
  • Select button or touch won’t work in the recovery menu. Hence, click the volume buttons for going to this menu.
  • During changes in the selection, you will find the color menu highlighted.
  • Continue navigating till the Factory Reset or Wipe Data option doesn’t appear.
  • After the option appears, click the Power button.
  • This will erase all data of your device, making it as new.
  • Now reboot the device.
  • It should switch on now and work perfectly.
  1. Contact Amazon Kindle customer service center

If all your efforts go in vain and still you experience that the Kindle Fire won’t turn on, you are recommended to contact Amazon Kindle customer service center since they take better care of these devices. They can replace or repair your device if it is under warranty. If it’s not under warranty, they will help you, receiving a nominal cost from you.

You may sell your defective device and purchase a new one if you don’t want to waste time or money on it.

Troubleshooting a Kindle Fire That Won’t Charge

Kindle is among the best e-ink readers in the market. With top-tier quality and user experience, it is also quite popular among the masses. However, it can be surprising how fast, the device primarily meant for reading purposes, runs out of juice. Often, users even have problem charging their Kindle Fire devices.

Now many you may argue that 6-8 hours, which is the average battery life of the Amazon Kindle Fire, is a good battery backup for a tablet. What you need to understand is, for an obsessive reader like myself, it is nothing. People spending a good part of their time on the road will tell you how boring it gets on public transport.

If you are also having problems charging your Amazon Kindle Fire e-reader, here is what you need to do.

Kindle Fire Won’t Charge How to Reset

If your Amazon Kindle Fire won’t charge, you can try and reset the device back to its default settings. Doesn’t matter if you do not understand what the problem is. Resetting the device is one of the most effective and common troubleshooting method you can try. Even if you don’t know what caused the problem in the first place, you can resolve the issue by simply rebooting your device.

Kindle Fire Won't Charge
Kindle Fire Won’t Charge

All you need to do is hold down the “Power” button for at least 20 seconds. Press the “Power” button again to see if the device will turn back on. In case the device stays off, plug in your Kindle and wait for at least 15 minutes before trying to turn the device on again.

Charger Cable
The fastest way you can charge your Amazon Kindle Fire is by connecting the device to a power outlet with a micro-USB cable and an Amazon Kindle Power Fast adapter. Using cable or adapter not primarily meant for charging the Kindle could be the origin of your problems with the device charging. If so, you need to get Amazon Kindle Power Fast adapter or at least use devices which are guaranteed to be compatible with your device.

Kindle Fire Won’t Charge USB port

If resetting or buying compatible chargers don’t help, you need to take a closer look at the micro-USB port of your device. Often, this port comes lose and interferes with the cable’s ability to charge your Kindle. It keeps the wires from touching, therefore obstructing the transmission of power to your device. If that is the case, you need to replace the part.

Making Sure the Power Outlet Works
Is the power outlet you are using to charge your device working? You need to make sure that the power outlet you are using for your adapter or charger is, in fact, properly working. You can check whether the outlet is working by plugging in another device into the same outlet. If the device works or charges the other device you plug in, you can rest assured that the outlet is working properly.

When all fails, you can rely on the Amazon Kindle Customer support. If your Kindle still won’t charge, review your device receipt and warranty and give a call to the Customer Support to get assistance with the device.

Fixing the Charging Issues of Your Kindle

If you are experiencing charging problems of your Kindle Fire, it could be an issue with a deficient power out or the micro-USB power port, an issue with the charging cable, or an error with the tablet. After applying some primary fixes if you find still the similar charging issue with your Kindle, you may require getting in touch with Amazon Kindle customer service for further help.

Basic Fixes for Kindle Fire Charging Issue

  1. Check the charger cable of your Kindle Fire device

The quickest way of charging a Kindle Fire device is to plug in the tablet with a power outlet with the use of an Amazon Kindle Power Fast adapter or a micro-USB cable. In case you are utilizing an adapter or a cable which was not specifically designed for your Kindle Fire device, connecting it for charging could be an issue for you. Thereby, ensure when you attempt the process again for charging the device do the same with some items which are assured to be compatible with your e-book reader.

  1. Ensure the power outlet operates perfectly

You must be using a power out for charging your e-book tablet. Here, you need to ensure that the power outlet you have been utilizing for using is, in fact, working in a proper way. Connect another gadget into a similar outlet in order to verify that the power is streaming appropriately.

  1. Reboot the Kindle Fire device

Even in case you are unaware of the fact what caused the inability of your tablet for charging in a proper process, often times the problem can still be fixed by just restarting the tablet device. Press and hold down the Power button for almost 20 seconds. Now press the same button once again for seeing whether the gadget is going to switch back on or not. In case the e-reader stays off, connect the charger of your Kindle Fire and wait for at least 15 minutes prior to trying to switch the power on once again.

  1. Check the USB connections twice

Sometimes people use a compatible charging cable but still are unable to charge their tablet. If the same thing happens to you, i.e. in case you are also utilizing a charging wire which is compatible to your device but the device still doesn’t get the charging at all, have a closer look at the micro-USB port that is present on your Kindle device. This port often can start to come loose and it interrupts with the capability of the cable for transmitting power to your device properly. However, in case you find the port loose, you may require bringing a replacement port right away.

Summing up in a nutshell

So, these are a few attempts that can be done by you to fix the charging issue of your Kindle device. If all the aforementioned fixing efforts go in vain and you still find your Kindle Fire doesn’t charge, check the warranty and receipt of your tablet and call or email the customer support team.

Setting Up Parental Controls on a Kindle Device

You’ve done your examination and you’ve acquired a tablet with worked in parental control programming, however, do you realize how to set up the parental controls on Kindle Fire? How about we begin with a few fundamentals, and after that, we’ll manage you through setting controls on your youngster’s Kindle Fire or Kindle Fire HD tablet?
To set up Parental Controls:

You’ve done your examination and you’ve acquired a tablet with worked in parental control programming, however, do you realize how to set up the parental controls on Kindle Fire? How about we begin with a few fundamentals,and after that, we’ll manage you through setting controls on your youngster’s Kindle Fire or Kindle Fire HD tablet?

To set up Parental Controls:

  1. Swipe down from the highest point of the screen to indicate Quick Settings, and afterward tap More.
  2. Tap Parental Controls and after that tap On.
  3. Enter a secret key, affirm your secret word, and after that tap Finish. When you’ve set a password, you can confine at least one of the accompanying:
    1. Web perusing
    1. The Email, Contacts, and Calendars applications
    1. The capacity to buy from the substance put away on your gadget
    1. The capacity to play Prime Video
    1. Specific content sorts
    1. Wireless network
    1. Location-based Services

Ensure that you record your secret word. In the event that you overlook your Kindle Parental Controls password, you have to reset your Kindle Fire to plant defaults to reestablish full access. This expels all substance and record data from your gadget. In the wake of resetting, you can reregister your Kindle Fire, and re-download your substance from the Cloud. You can get to and download your substance from the Cloud whenever.

When you set up and empower Parental Controls, a bolt symbol shows up at the highest point of the screen. If you get trouble with set up or reestablish full access, you can contact with Kindle Fire Customer Service and easily fix it.

Presently praise yourself; you’ve effectively set the parental control programming on Kindle Fire, making the tablet a more secure and more secure gadget for your youngster’s utilization!

You can utilize Kindle Free Time to pick books, applications, recreations, and recordings from your accumulation for your children to appreciate while limiting access to other substance on your gadget.

How do I search on Amazon Fire Stick?

If you have just recently bought an Amazon Fire Stick, navigating through the device is going to be one of the toughest jobs for you. While the Fire OS interface is quite simple and user-friendly, for a first time user, it may come as a challenge.

You can start using your Amazon Fire Sticks soon as you setup your device. You can turn on your device by pressing any button on your Fire Stick remote and enjoy the device after a quick welcome video.

Although, we must tell you, there is not much to use on the device itself. Like smart phones, you have to install applications you want to use on the device to enjoy any content. You can install any application you need from the Amazon Fire App Store. You can download and install applications like browser, YouTube and Netflix etc.

To search for anything on your Amazon Fire Stick, you first need to get to your home screen. From there, you can use all sorts of navigation tools to find your way across the media streaming device. Simply use the directional keypad on your Fire TV remote: If you need help then contact Amazon fire stick tech support team.

Go to Home

You can take a quick view of your recent items, like Your Apps & Games, etc. Apps & Games is the place you will find all your applications including Amazon Music and Prime as well as third-party apps like Netflix, YouTube and Hulu.

Featured and Sponsored content

The section right below the menu spotlights is the featured content. These are the new and featured titles available on Amazon Fire TV, which includes movies, TV shows, apps, and more. These advertisements offer digital (movies, TV shows, apps), as well as physical products sold on the Amazon e-commerce website.

This banner ad cannot be removed and is there to advertise the variety of products available for purchase on the media streaming device. You can select a video from the Fire TV menu, view and manage your Watch list. Everything else is Amazon Prime service.

Search

In case you want to look for something within the device or on the internet, you need to use the search feature. You can find this feature next to Home. Select the Search icon in the Fire TV menu and enter a text search using the on-screen keyboard. You can also use the Alexa voice recognition feature if you have a Fire TV remote with a Voice button. This is called a voice search.

Simply enter the input and search. You can also visit Alexa on Amazon Fire TV to know more about the search feature. You may even be able to enter text with your voice with the keyboard is onscreen. All you need to do is hold down the Voice button and say what you want to look for.

How do I unfreeze my Amazon Fire Stick?

Amazon Fire Stick is undoubtedly one of the greatest products in the market when it comes to media streaming devices. However, it is not immune to the technical glitches that make life a living hell for its users. To be fair, all digital or electronic devices suffer from the same. Freezing or hanging, turns out are one of the most common issues with the Fire Stick.

In case your device is also facing the same issue, here are some troubleshooting methods you can try.

Remote

The first thing you need to do is identifying the cause. There is a possibility that your device is fine but the remote is not sending any signals in the first place, making it look like your device isn’t responding. If you can see the screen as usual but can’t do anything, first try replacing the batteries.

It could be that the remote has drained the batteries. Also, make sure that the batteries have not leaked.If your device is still not taking command, restart your TV and try pairing your remote once again. While your remote will automatically try to pair with the TV, in case it doesn’t, manually pair by holding the home button for at least 10 seconds.

unfreeze my Amazon Fire Stick
unfreeze my Amazon Fire Stick

Restart

If your remote is not at the centre of the issue, try restarting your device. As we have always said, restarting your device can fix a thousand issues. Simply restart your Amazon Fire Stick and connect to the network. Just disconnect the device power cord, wait at least 30 seconds before you plug it back.

If you want to restart your device via remote, just hold the Select and Play/Pause button at the same time for five seconds. You can also go to Settings>Device>Restart to restart the device.

Power Supply

If you are having issues with your device make sure you are using the power supply that came with your Amazon Fire TV. Adapters have a different power supply, which is why they are made customised to every device’s requirement.

In case you are not, connect the power adapter with your Fire TV, then plug the other end into power.

HDMI Port

If you are using the 1st and 2nd generation Amazon Fire TV, make sure you are using 1.3 and above HDMI cable for high speed. Also, strictly use the HMDI extender that came with the device for Fire TV Stick.

In case you are using an HDMI Hub, try bypassing the hub by connecting the TV directly. You can also try switching to a different HDMI port to make sure your port is not faulty or working properly.

How do I unfreeze Amazon Fire Stick?

Amazon Fire TV Stick – more commonly known as Fire Stick – is one of the best media streaming device in the market. That is not to say that the device doesn’t have some issues of its own. Every now and then, you may face one or another problem with the device. Here, we are going to talk about one of the most common one, freezing.

If your Amazon Fire Stick ever freezes, here you learn how to unfreeze it.

Restart device

The first thing you need to do, when you’re Amazon Fire Stick freezes, is to restart your device. Simply unplug everything and wait at least 30 seconds to make sure the device is completely turned off. Plug everything back and start your device.

Sure it’s a cliched solution but it works nonetheless. Restarting is one of the most common and effective troubleshooting method, regardless of the device.

Clear Cache and data

If your applications are having a hard time launching or are taking too long to load, you can try clearing the application cache and data. Mostly, this resolves the loading issues with the application on Amazon Fire TV and Fire TV Stick.

To clear cache & data

  • Go to Settings
  • Click on Apps
  • Click on Manage All Applications
  • Locate the troublesome application
  • Click Clear Cache & Data
  • Reboot the application

Switch USB port

There is a possibility that the USB port you are using the Fire Stick on is faulty. Try switching to a different USB port on your television. Remember the USB port you were using and switch to the adjacent port on your TV.

Check to see if that resolved your issue.

Connect to TV

In case, you are using an AV receiver or sound bar with the Amazon Fire Stick, confirm that the receiver is turned on and is connected correctly to the right input. If that doesn’t help, try connecting your Fire Stick to the television directly. Call Amazon fire stick customer service team for instant help.

Logo screen?

If your Amazon Fire Stick is taking frozen on the logo screen, don’t rush the device by clicking blatantly on the remote. Wait for the Fire Stick to load, sometimes it can take up to 10 minutes for the device to complete the process.

If the Fire Stick doesn’t launch even after 10 minutes, switch ports and start again. If you are using Fire TV, try switching to a high-speed HDMI cable.

How do I get my Fire Stick to work?

Have you recently bought an Amazon Fire TV Stick? Well, the media streaming device by Amazon is one of the best in market, however, when the product reaches your home, the first thing you are going to ask yourself and later on the internet is how to use it? While you may find it hard to believe at first, in reality, the device is pretty easy to set up and use.

Connect device– The first thing you need to do is plug your device into the power adapter and connect the HDMI cord to the TV and Fire Stick.

Turn on/off – Once you connect the device to your TV, you will have to turn it on. Simply, press any button to wake up the device as long as it is connected to the power cord. The device is not turned off, you can just send the device to sleep and wake up anytime you want to watch. Simply press and hold power button for at least 3 seconds and select sleep. Your device will go to sleep.

Select input channel– Turn on your TV and select the HDMI input channel you used to connect the Fire Stick. When you open the channel, a loading screen would appear.

Setup remote– Insert batteries into the Fire Stick remote and pair your remote with the Fire Stick device. Although the remote connects automatically, if it doesn’t you can manually connect it. Press and hold home button to send it into discover mode. For more information contact fire stick customer service number.

Connect internet– Select connect your Fire Stick to the internet and follow the on-screen instructions to connect to your Wi-Fi network.

Register Device– After connecting to the internet successfully, you will be directed to register your device. Follow the on screen instruction and you can get started with your Amazon Fire tv Stick device.

How to use
Once you setup your Amazon Fire Stick, you can turn on your device by pressing any button on your Fire Stick remote to turn it on and enjoy the content on various applications. After a quick welcome video, you can get started with your device.

Although, we must tell you, there is not much to use on the device itself. Like smart phones, you have to install applications you want to use on the device to enjoy any content. You can install any application you need from the Amazon Fire App Store. You can download and install applications like browser, YouTube and Netflix etc.

10 Major Issues of Kindle Fire with their Solution

Amazon Kindle Fire has become one of the best selling devices in its class on the e-commerce website, thanks to the sleek design and advanced feature with a reduced price tag. However, there are some problems users have been reportedly complaining about.

Kindle Fire Tech Support number
                   Kindle Fire Tech Support 

Luckily, these are all minor and easily resolvable issues with the Kindle Fire. Not to mention, all digital devices go through these issues every now and then. Here are 10 major issues with the Kindle Fire and their solutions.

Short battery life

One of the most common user complain about the device is, quickly draining battery. Users say, the device at times goes through the battery like a hot knife through butter. This unexplained battery problem has troubled more than just a few users so far.

If you are also having the same problem, restart your device. Press and hold the power button for at least 30-40 seconds until the device restarts. You can also try reinstalling some battery draining applications or resetting your device back to the factory settings. If your device runs out of juice quickly on a regular basis, there might be something wrong with your device battery.

Crashing application

Are your device applications crashing or won’t load in the first place? Maybe it shows some problems while loading the applications. These startup issues are common with heavy applications. You can try force stopping and clearing application cache from Settings > Apps & Games > Manage All Applications. If that doesn’t help, try reinstalling the application. Simply uninstall the application and install it again.

Not connecting to the computer

Many users connect their Kindle Fire to the computer for most of their work. If you are having a problem connecting your device to the computer, first try restarting your Kindle and PC. If that doesn’t help, make sure your device is fully charged when you connect and use a different USB cable.

Not to mention, if you are connecting the device to this computer for the first time, you need to install the media transfer protocol kit first. The device cannot establish a connection or transfer data without the kit.

Haze/Discolored screen

Many users have sometimes found purple or blue haze on the edge of their Amazon Kindle Fire screen. If you also see any similar haze on your device screen, you need to contact the kindle support immediately. It is likely a manufacturer’s default and if the device is under warranty, Amazon will replace the device or provide suitable support.

Overheating

Several users have also mentioned overheating of the device. The device heats up when you use heavy applications like high-graphic games, play movies or use the internet for an extended period of time. However, if your device heats up regardless, it could be a hardware issue.

Simply turn off your device and put it away to cool off. To prevent the device from overheating, you can try reinstalling heavy applications, perform a factory reset or contact Amazon support.

Crashing Silk browser

Users also complain about the Amazon’s own browser application Silk. According to the users, the application keeps crashing and freezing. The parental control could be preventing the application from working properly. Simply go to Settings > Parental Controls and change the settings accordingly.

Screen Flicker

According to many users, the Amazon Kindle Fire screen often flickers. While some have encountered this problem while playing games, others have encountered the same while watching movies etc. It could be a interfering problem, try removing your device cover or changing the manual settings. If that doesn’t help, contact Amazon support for assistance.

Freezing

Is the device freezing, or refusing to start when you want it to? It could be an intermitted issue. You can try rebooting the device to resolve the issues. However, when that doesn’t help, restart your device by holding down the power button for at least 30 seconds. Fully charge your device before starting or try using a different USB cable to charge the device.

Erratic Keyboard

Often, users face issues while typing on the Amazon Kindle Fire. Reportedly, the keyboard misbehaves types slowly or is unresponsive at times. First, clean the touch screen, make sure the device case fits perfectly. Then, reset the device by holding down the power button for at least 20 seconds and restart again by pressing down the same.

Make sure the device is fully charges. If that doesn’t help, perform a factory reset on your device by going to Settings > Device > Reset to Factory Defaults > Reset. Make sure you back up your data before you reset. It will remove all your data from the device. When all fails, contact Amazon Support.

Keeps turning off

If you find your Amazon Kindle Fire shutting down for no reason, first make sure the device is fully charged. If it already is, don’t worry, there are many other reasons this could happen. Try resetting the device by holding down the power button for at least 20 seconds and restarting it again by pressing the same button.

If that doesn’t help, go to “Settings > Display > Screen Time out” and set it to a longer period. If that doesn’t resolve the issue, perform a factory reset by going to Settings > Device > Reset to Factory Defaults > Reset. Make sure you back up your files before you do though.

When all fails, you can always turn to Kindle customer service for help.